RETURN POLICY

• Items that are unworn, unwashed and with all original swing tags and labels attached may be returned within 14 days for any reason.
• Return for fault or incorrect item
  • Full price including postage will be refunded or credited at your option upon receipt of the return
  • Email colcottons@gmail.com with details of the item and the fault with a pic attached
  • We will email you a soft copy Return Form and post out a prepaid Post satchel for the return. Return Form to be completed and enclosed with the return item.
• Return for any other reason
  • Full price excluding the delivery charge will be refunded or credited at your option upon receipt of the return.
  • If the item was sent free within Australia the delivery charge deducted will be $9.50 (Aust) for a Small post satchel, $14 for a Medium post satchel.
  • If the item was sent free to New Zealand the delivery charge deducted will be A$15 for an item sent singley or $A10 if the item was sent with one or more others and the value of the item/s being retained is less than the $120 qualifying threshold for free postage. 
  • Email colcottons@gmail.com with details of the item being returned.
  • We will email you a soft copy Return Form 
  • Return Form to be completed and enclosed with the return item
  • We recommend use of Australia Post 500g red satchel as the lowest cost way to return the item.

Address to be used for all returns is:

          Colourful Cottons

          PO Box 5123

          Cheltenham East

          Vic 3192

          AUSTRALIA