We’re sorry to learn the (item) has not met your expectations and a little bit surprised in view of other very positive reviews. We can assure you this very popular dress is 100% pure cotton and have not had any issue with 'polyester odour' reported to us or noticed when we're pre-checking and wrapping.

Why only “a little bit” surprised? Buying on-line, whether at home or on the move, is amazingly convenient, but when it comes to fabrics, colours and shapes we lose the benefit of seeing, touching and trying on for size and look.

Despite sellers’ best efforts to accurately describe and photograph an item and buyers’ taking time to check through all the available information, the reality is that sometimes the expectation and the item just don’t align.

We get that. We’re all buyers from time to time.

That’s why we accept returns within 14 days of receipt FOR ANY REASON. We ask only that the item has not been worn or washed and has original tags attached so that someone else can enjoy it rather than it going to landfill.

Just email us at colcottons@gmail.com so we can send the Return Form for ease of order identification and prompt refund or exchange if agreed.